Maintenance and support
Software needs care after launch. We keep your systems updated, secure and backed up, and fix problems within agreed response times.
When clients come to us
- The original developer has moved on
- Security updates have not been applied in months
- There is no one to call when something breaks
What is included
- Annual maintenance contracts with agreed response times
- Security patches and framework upgrades
- Uptime monitoring and monthly health reports
- Hosting on cloud, VPS or cPanel
- A small monthly allowance for improvements
Questions clients ask
Will you support software you did not build?
Yes, after a review. We document what we find and agree response times based on the system's condition.
Talk to us about Maintenance and support
Tell us what it needs to do. We will reply within one working day with questions, a rough budget range and the next step.